Policies

Check-in times

Cabin check-in time is at 4 p.m. When available early check-in is $50.00. Contact the Park Office at (304) 845-9810 x403 to find out the progress of your cabin.

Check-out times

Cabin check-out time is NO LATER THAN 11 a.m. on the last day of your stay. To assist us in getting the next renter in as soon as we can, we ask that you place your garbage in the outdoor garbage can and wash all dishes. PLEASE MAKE US AWARE OF ANY ISSUES WITH THE CABIN AT THE TIME YOU CHECK OUT!

Pet Policy

Pets (dogs & cats) are permitted in the Traditional Cabins & the Rabbit Cabin. Pets are NOT permitted in the Fox, Squrriel or Eagle Cabin. A $50 non-refundable fee per pet will be charged to your rental. A maximum of two pets per cabin is permitted. Pets must be on a leash at all times while in the park and pet owners are responsible for cleaning up after pets both inside and outside the cabins. Clean-up bags are provided througout the park. Your intent to have pets in your rental unit must be stated at the time of your reservation. Failure to declare & pay for your pet will result in the eviction from your rental unit.

Refund of Rental Fees Policy

In the event of a cancellation for ANY reason, you will receive your rental fee less $200 at the time of the cancellation. When the cabin is re-rented you will then receive the rest of your deposit less a 10% administrative fee. Refunds will not be given for inclement weather. Upon check-in, a credit card number is is required to be kept on file for any incidentals that occur during your stay. This number will be shredded after your cabin has been checked by housekeeping.

***Treetop Villa Cancellation Policy***

The cancellation policy for the Treetop Villa Cabins ONLY is a full refund with a minimum of 24 hours advanced notice prior to check in time of 4:00 pm.

No refunds will be issued for Christmas Eve, Christmas Day, New Year’s Eve, New Year’s Day, Thanksgiving, Easter, Forth of July, Memorial Day weekend, and Labor Day weekend.